Understanding and Living the NHS’s Six Fundamental Values

24th May 2024

One of the foundational elements you need to prepare for during your medical school interview is the NHS values. The 6 core values of the NHS should be weaved into your interview answers to show you understand the importance of the pillars the NHS is built on.

This guide explains each of the 6 NHS core values in detail, including ways to mention them in your medical school interview answers. Let’s delve into the NHS core values and why they are important.

  • What are the NHS Values?
  • 1. Respect and Dignity
  • 2. Commitment to Quality of Care
  • 3. Compassion
  • 4. Improving Lives
  • 5. Working Together for Patients
  • 6. Everyone Counts
  • How to Use the NHS Core Values in Your Medical School Interview
  • Prepare for Your Medical School Interview with PreMed

What are the NHS Values?

The NHS core values are a set of areas the NHS focuses on to ensure the best possible care for all their patients. The 6 NHS values are:

  1. Respect and Dignity
  2. Commitment to Quality of Care
  3. Compassion
  4. Improving Lives
  5. Working Together for Patients
  6. Everyone Counts

1. Respect and Dignity

Everyone who comes to the NHS should be treated with respect, whether they are patients, staff or family members. Respect and dignity encompasses the understanding that every patient is different and should be treated with respect, regardless of their preferences or beliefs. This includes respecting the opinions of others, their needs and their privacy.

The patient always comes first, so listening to their wishes and thoughts will ensure they feel seen and heard. If a doctor were to ignore the patient’s feelings completely, the patient would no longer have autonomy.

The practice of medicine has come under scrutiny previously, with many feeling as though “doctor is always right”. To ensure this changes, it is important that you uphold the NHS core value of respect and dignity to emphasise that it is the patient that comes first.

Respect and Dignity in Interview

The NHS value of respect and dignity can be weaved into your medical school interview in a few ways. For example, you could prepare for your interview by thinking of examples of when you have seen doctors, during your work experience, respecting a patient’s wishes, when nurses have preserved a patient’s dignity or how you have treated your colleagues with kindness and listened to their opinions.

2. Commitment to Quality of Care

The NHS should always provide the highest-quality care. To ensure this, clinical audits are conducted to measure whether the quality of the current care patients are receiving matches the gold standard the NHS sets.

If evidence suggests that the quality of care is not up to standard, changes will be made to transform the way healthcare is provided. Another way to measure the quality of care the NHS provides is to ask for feedback from patients, family members, carers, or staff at the healthcare facility. This shows that the NHS cares about the opinions of service users and staff, and effective changes can be made to benefit everyone.

Commitment to Quality of Care in Interview

This is an easier NHS value to incorporate into your medical school interview answers as it can be purely evidence-based. For example, you could talk about examples of the way your local GP or hospital collects feedback from patients and staff.

Additionally, you could also provide an example of when you took an extra step to ensure you were providing the best quality of care to a patient during your work experience. This can be anything from ensuring you remembered a patient’s tea or coffee order to recalling a patient’s specific interests to add a personal touch.

3. Compassion

A self-explanatory NHS value, compassion ensures each staff member puts themselves in the patient’s shoes and treats them how they would like to be treated. Visiting a hospital can be a stressful time for many people. Treating each patient with compassion can help put them at ease in an unfamiliar place.

Compassion in Interview

The best way to mention compassion in your med school interview is to pull some examples from your work experience or volunteering. Was there a time when you gave extra care to a particularly scared patient or went above and beyond to help a fellow colleague?

If you cannot think of an example from your work experience, you can also provide an example from your personal life. This could be consoling a friend when upset or listening to someone with a problem.

4. Improving Lives

Although many people come to the NHS to receive help for their immediate problems, you should also consider how their injury or diagnosis might affect their whole life. For example, if a patient comes in with a broken leg, you should not only think about helping with the broken leg but also how it might affect their mental health, work, and relationships. This NHS value focuses on providing the best treatment for the patient while considering their current situation.

Improving lives isn’t just about helping those who come into the NHS and the general public. By creating leaflets and TV adverts, the NHS encourages people to live healthier lives to prevent them from developing diseases.

Improving Lives in Interview

To weave the core NHS value of improving lives into your interview answers, you could provide examples of when you met a patient who had a disease and how that affected their whole life, or you could explain how you have done something to promote healthier lifestyles in your community.

5. Working Together for Patients

Working together makes sure all staff provide the best possible care for their patients. This includes collaborating with other staff members or departments to ensure patients are well looked after. Essentially, as a doctor, you should be putting the needs of a patient above anything else.

Working Together for Patients in Interview

You have probably seen an example of this in your work experience. Whether it was a doctor working with nurses to provide care for a patient or even GPs communicating with the reception staff, any example of teamwork and communication will effectively address this NHS value in your interview.

6. Everyone Counts

This final NHS value focuses on equality and inclusion. Everyone who comes into the NHS should feel valued regardless of their age, gender, ethnicity, religion, or sexuality. By recognising the diversity of patients and staff, services should be tailored to meet the specific needs of everyone. This value also focuses on distributive justice and the fair allocation of resources to patients.

Everyone Counts in Interview

BAME (Black, Asian and Minority Ethnic) patients have seen inequality when it comes to receiving healthcare, so recognising this in your interview can show you understand current topics in the NHS. You can also provide examples of if you have seen an instance when a doctor has to make a decision to prioritise one group of patients over another and what the thinking process behind this was.

Understanding and Living the NHS's Six Fundamental Values Premed Projects

How to Use the NHS Core Values in Your Medical School Interview

Just like any interview, it is a good idea to prepare some examples of your own experience of the NHS core values so you can weave them into your medical school interview answers. Here are some more tips for incorporating the values of the NHS into your interview:

  • Research and Understand the 6 NHS Values: You’ve already got this covered if you’ve read this guide! You should also think about what these values mean to you to help you understand the importance of each NHS value better.
  • Prepare Examples for Each of the NHS Principles and Values: Like we’ve mentioned throughout the guide, it is important you back up your interview answers with evidence! Think about a time where you or a doctor on your work experience displayed each of these values.
  • Practice Your Answers for Potential NHS Core Value Questions: Practice makes perfect! By preparing some bullet points for potential questions, you can feel more ease during your interview.
  • Naturally Weave the NHS Values into the Answer: Although it is good to mention the NHS core values, you don’t want to abruptly talk about them out of context. Make sure you are naturally incorporating the values into your answers.
  • Relate the Values of the NHS to NHS Hot Topic Questions: These questions are good for showing your understanding of the latest news relating to the NHS. By interweaving you knowledge of the NHS values, you can show that you have a well-rounded knowledge of the NHS.

Prepare for Your Medical School Interview with PreMed

The medical school interview process can be daunting but with practice, you will be able to answer any interview question with confidence. Displaying your understanding of the NHS core values shows interviewers you have taken the time to prepare and have a good knowledge base of the NHS and what it stands for.

If you are at the beginning of your medical school application and need some medical work experience, you have come to the right place! At PreMed Projects, we offer in-person and online medical work experience to ensure you tick all the boxes of your med school application. Apply online today to start your journey to medical school.

FAQs

Why are the NHS values important?

The NHS strives to ensure they provide a high standard of service to all. The values of the NHS are used to hold themselves accountable for this. By having these 6 NHS core values, every patient, family member and member of staff will have a set of expectations that should be met.

What are the core values of the NHS?

The NHS 6 core values are:

  1. Respect and Dignity
  2. Commitment to Quality of Care
  3. Compassion
  4. Improving Lives
  5. Working Together for Patients
  6. Everyone Counts

What are the 6 C’s in health and social care?

The 6 C’s in health and social care differ from the NHS values. The 6 C’s are:

  • Care
  • Compassion
  • Competence
  • Communication
  • Courage
  • Commitment

During your medical school interview, you should make sure not to confuse the 6 C’s of health and social care with the core NHS values!

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