TERMS AND CONDITIONS.

Please read the following general Terms and Conditions (these “T&Cs” or “Agreement”) carefully before accessing the Premed Projects website (the “Site” and before submitting an an application to enroll on one of our programmes.

By accessing this website an applying to our programme, you (1) signify your irrevocable acceptance of these general T&Cs and (2) represent that you are either of legal age or possess legal parental or guardian consent to agree to these T&Cs. These T&Cs apply to all visitors or users of the site (together “Users”), including participants in any contest, competition or promotion (“Promotion”) and those who are otherwise contributors of travel applications, entries, opinions or other expressive content, information or services on the Site.

We reserve the right to add, change, modify, suspend or discontinue any portion of the website or the services offered at any time. We may also impose limits on certain services or features or restrict your access to parts of the website or to the entire website in our sole and absolute discretion and without notice or liability to anyone.

2) Eligibility: All Users must be sixteen (16) years or older when they commence a Premed Projects programme unless specifically agreed otherwise. If under 18, possess the necessary legal parental or guardian consent.  If eighteen (18) years of age or older no parental consent is necessary.

3) Work experience programmes: The website provides its users with access to a variety of Services, including but not limited to submitting an application for participation in a work experience programme situated in the UK, Thailand or India.

a) Travel Applications: The Site enables Users to submit an application (“Application”) for participation in any of our work experience programmes. The Application requires Users to review certain important information and accept various disclaimers critical to the success of any travel program (together “Information Package”). The Information Package may be provided in various stages, both during the initial online Application process and afterwards. The Information Package may include required information, documentations and disclaimers. The Information Package may also include health related applications and reports as well as financial assistance applications. Any and all Information Packages presented to Users either as a part of the Application process, contemporaneously or afterwards shall be incorporated by reference into these T&Cs.

Application Fee: Except as otherwise provided on the Site with respect to returning Users, applications are not accepted or reviewed absent the payment of an Application fee (“Application Fee”). The Application Fee, including any rules and conditions associated with the Application Fee, is explained to you during the Application submission process. The Application Fee is a processing and administrative fee associated with your application for participation in any of our travel program. Submission and payment of an Application Fee is final. No refunds or credits shall be issued for this fee for any reason.

b) Travel Restrictions: Please be aware that participation in some travel programmes may limited by their physically challenging nature. For others, participation may be limited because of concern for dangerous food allergies. A proper health examination qualifying you for any travel program may be required.

Premed Projects does not conduct any type of background checks on its students.  However we reserve the right to conduct a criminal background check at any time using available records.

Hours and Flexibility.

You and we are expected to show reasonable flexibility in arranging your hours of work. The nature of working in a hospital or university environment means sometimes it can be impractical to stick to a rigid pattern of fixed working hours. When you join a Premed Projects programme you may be expected to work different hours depending on the working hours of the appointed healthcare professional. Your hours will typically be spread over a five-day working week, and should not normally exceed 8 hours a day. You should never be required to work for more than a maximum of six days a week.

Accommodations and Food.

Premed Projects is responsible for providing your accommodation and certain meals for the period of your placement.

Premed Projects staff have to obtain permission from and register you with local Police and immigration authorities to enable you to stay in local accommodation during your placement. It is a condition of their permission that you should not invite guests (either local or foreign) to stay overnight at your accommodation without prior approval from the relevant authority. Failure to adhere to this condition will be a disciplinary matter and will be dealt with according to ‘Complaints and Disciplinary Procedures’ below.

Amendments, Cancellations and Curtailment.

Amendments or cancellations may be notified to the UK office by telephone but they must be confirmed in writing. The date of the telephone call will only apply if we receive written confirmation within two working days. 

Our charge for an amendment is normally £40 plus any costs incurred by us. If the total cost is going to exceed £85, we will provide you with a quotation before proceeding.

Cancellation and curtailment charges depend on how far in advance of your stated departure date we have been informed in writing. Your stated departure date refers to the earliest of either: the “preferred departure date” entered on your original application form or any subsequently agreed upon date. If only a month and a year are specified on the application form, for administrative purposes the stated departure date will be considered the 1st of the month specified. 

a) Notice of 120 days or more: £290 Charge

b) Notice of 90 days to 120 days: £590 Charge

c) Notice of 60 days to 90 days: £890Charge

d) Notice of less than 60 days: no refund

If you curtail your programme for any reason, we cannot pay any refunds and you would be responsible for any additional costs involved, including the cost of repatriation, subject to any claim that you may have under your insurance policy. At our sole discretion we will consider a request to make an ex gratia refund to you of any savings that we might make (such as on your board and lodging). We reserve the right to charge you an administration fee.

Complaints & Disciplinary Procedures.

DISPUTE RESOLUTION: If a dispute arises between you and us, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and us agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our Services (a “Claim”) in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by sending an email to info@premedprojects.co.uk. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to legal action. 

When organising you placement, please bear in mind that you need to show a high level of independence and initiative in dealing with problems yourself as they arise. If you have a problem or complaint to do with your work, please discuss the matter first with your in country supervisor first. If it is not resolved in this way or if it is to do with your accommodation, please discuss the matter with our senior organiser in your destination country, or one of his or her assistants. Any complaint made or problem known to our overseas offices (including any made to overseas staff members at any time) will be recorded. Individual situations are then discussed and resolved appropriately. Finally, if you still feel dissatisfied when you are on your placement and you have followed the above procedure you can present your complaint in writing to our UK Director's office by email or post.  

In the event of a claim for compensation, details of the claim must be received in writing by email or post no more than 30 days after the end date of your project. We will then respond to your claim within 30 working days upon receipt of your claim.

The above procedure exists to enable us to identify and deal with problems and complaints as quickly and efficiently as possible.Failure to follow the procedures above may compromise our ability to help you. we will not be responsible for problems or complaints not brought to our attention as above.

  1. Every reasonable effort will be made to resolve any disciplinary matter before it becomes serious. However, we reserve the right to take appropriate action in the event of behaviour which would reasonably be expected to give offence to, fellow-students, project managers or work colleagues. This includes behaviour such as serious rowdiness or drunkenness, failure to turn up to work, or leaving work without any adequate reason, or in the event of an unreasonable inability, from whatever cause, to do the work expected.
  2. A disciplinary problem would be brought to your attention in writing or, if you were not contactable, delivered to your accommodation address. If the problem still stood after five working days (or shorter period if urgent), a further letter would be sent saying that, if the matter was not resolved to our satisfaction within a further five working days (or shorter period if urgent), you would be repatriated as soon as we could make the arrangements. Should you wish to stay in your destination country beyond that date, Premed Projects would have no further responsibility for your food, accommodation, insurance or travel arrangements. It would be at the discretion of Premed Projects  to suspend you from your work during any disciplinary process. You are under the authority of Premed Projects and their overseas agents and organisers throughout the period of your work experience programme.

Insurance.

Undertaking on of our placements carries with it a degree of risk and you must be protected by adequate insurance for the duration of your trip. We can advise on suitable policies on request but it is ultimately your responsibility to make sure you are adequately covered. In particular your insurance policy should cover you for: 

Emergency hospital/medical care and repatriation if necessary.

Claims, including for emergency medical treatment arising from the time you are spending on work experience in a hospital or other healthcare setting.

Responsibility and other matters.

Please note that your booking is accepted on the understanding that you come on the programme at your own risk. It is not possible for us to be responsible for the actions or omissions of those involved in your programme over whom we have no direct control, such as employees of airlines, transport undertakings and others. Equally we are not responsible for loss or expense due to war, riots, strikes, terrorist activities, natural disasters, or bankruptcies (or similar) of unconnected third parties. Premed Projects is not liable for any injury, damage, loss, accident, delay, or other irregularity which may be caused by defect of any vehicle or other equipment, other than its own, or the negligence or default of any company or person engaged in carrying out or performing any of the services involved, other than our own staff.

Some courses, treks and other activities are provided by independent third parties. You should note that Premed Projects can arrange bookings for these courses, treks and other activities on your behalf but are not appointed agents or representatives of these third parties and cannot accept liability for them or their activities.

Please note that we give you all reasonable assistance to obtain visas, visa renewals and work permits, when they are needed. However, these are arrangements between individuals and a state and are not under our control.

Please note that our students are issued with visas, where applicable, and are registered, where applicable, in their chosen country on the basis that their work is purely voluntary. Doing paid work while on a Premed Projects programme programme is illegal; if the relevant authorities find you have organised paid work they may take action against you, and this would also be a disciplinary matter to be dealt with as provided in our procedures above.

Please note that Premed Projects is not responsible for arrangements outside your working hours. Premed Projects has no responsibility beyond your placement period. Baggage and personal effects are the sole responsibility of the owners at all time.

Please note that all services and accommodation are subject to the laws of the country in which they are provided. Premed Projects reserves the right to make changes in the agreed itinerary whenever, in their sole judgement, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of the student. Premed Projects also reserves the right to withdraw without penalty any programme announced.

Without in any way limiting our entitlement above, in the event that Premed Projects is advised by the Foreign and Commonwealth office (or, for non-British volunteers, your foreign ministry) that you should not travel to, or should not remain in, the destination where you have been placed, then we will instead provide the nearest possible equivalent placement in the nearest possible equivalent destination.

Please note that Premed Projects reserves the right to decline to accept any person as a volunteer, or to require any participant to withdraw at any time, when such action is determined by the appropriate Premed Projects staff representative to be in the best interests of the health, safety, and general welfare of the programme or of the individual participant. In such a case, Premed Projects accepts no responsibility for any airline cancellation penalty incurred by the purchase of a non-refundable ticket or any other cost that you may incur.

Dates, schedules, programme details and cost are given in good faith, based on information available and in force at the time they are given and are subject to change and revision in the event of a change of circumstances. In the event that Premed Projects is unable to provide a suitable placement of the type requested, we will instead offer an alternative placement and will refund any difference between the price paid for the project placement and the price charged for the alternative placement in the country in question.

Proper Law and Jurisdiction – The proper law of the contract between us is English Law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the contract.

Last update - June 19th 2015.

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